iStock_000074181939_Full

What insurance products sell the best? What our broker survey discovered….

Half of the premium volume generated by Canadian brokers comes from commercial policies on average, say respondents to Canadian Underwriter’s 2024 National Broker Survey. As for brokerage size, firms with 20 or fewer employees say 33% of their total premium

The post What insurance products sell the best? What our broker survey discovered…. appeared first on Canadian Underwriter.

How one brokerage president got his brokers to sell more

One brokerage’s sales increased by 12% in six months after the company president shared sales numbers with the broker team for the first time.  That data transparency changed the trajectory of his fifth-generation brokerage, Zac Sutherland, president of Sutherland Insurance,

The post How one brokerage president got his brokers to sell more appeared first on Canadian Underwriter.

Why this appeal court set aside a $328,000 roof collapse claim

Saskatchewan’s highest court has set aside a cost award of more than $328,000 related to the roof collapse of a hog barn in a case that examined the exception to a deterioration exclusion in a property insurance policy. The initial

The post Why this appeal court set aside a $328,000 roof collapse claim appeared first on Canadian Underwriter.

Calgary mayor wants wide survey of water lines after catastrophic break

ALBERTA — Calgary’s mayor is promising a wide-ranging examination of the city’s underground infrastructure after a catastrophic water main break that has forced more than two weeks of use restrictions. Jyoti Gondek says she will be asking council to ensure

The post Calgary mayor wants wide survey of water lines after catastrophic break appeared first on Canadian Underwriter.

Barb Street joins InsureLine as VP, Underwriting Operations

  PORT COQUITLAM, BC, JUNE 20, 2024/insPRESS/ – InsureLine is excited to announce the appointment of Barb Street, Vice President Underwriting Operations at InsureLine Solutions Inc. “We are thrilled to have another senior and experienced Commercial Lines professional join our

The post Barb Street joins InsureLine as VP, Underwriting Operations appeared first on Canadian Underwriter.

How brokers acquire the skills to become trusted advisors

What’s it take to learn the things you need to build client trust? Start with the training and certification bodies, say 75% of respondents to Canadian Underwriter’s 2024 National Broker Survey. That percentage total ties with 2023, and is in

The post How brokers acquire the skills to become trusted advisors appeared first on Canadian Underwriter.

The brokers’ guide to when a client has a terrible claims experience

Although he or she isn’t responsible for fixing a client’s roof, a broker’s response when a claim situation goes awry can make or break a client’s insurance experience.  Customers feel stress and anxiety when a claim occurs, and lengthy repairs

The post The brokers’ guide to when a client has a terrible claims experience appeared first on Canadian Underwriter.

Do your clients know what to do after a wildfire?

Across Canada, wildfires are happening with increasing frequency. And forecasts call for 2024’s wildfire season to be challenging. An estimated 60,000-plus communities across Canada are located in places of significant wildfire risk, notes Glenn McGillivray, managing director of the Institute

The post Do your clients know what to do after a wildfire? appeared first on Canadian Underwriter.

Labrador wildfire ‘got worse really fast,’ residents given minutes to flee: evacuee

LABRADOR — Hundreds of people had a white-knuckle drive through a sky-splitting lightning storm Wednesday night after an out-of-control wildfire forced them to leave their homes behind in central Labrador. Robert Dawe said cars and trucks were “bumper to bumper”

The post Labrador wildfire ‘got worse really fast,’ residents given minutes to flee: evacuee appeared first on Canadian Underwriter.

CatIQ Issues Annual Update of Insurance Industry Exposure Database for Canada, CAD 19 trillion of Property Assets Insured

TORONTO, ON, JUNE 20, 2024/insPRESS/ – Catastrophe Indices & Quantification Inc. (CatIQ), a subsidiary of Zurich-based PERILS AG, today released the annual update of its Canadian insurance Industry Exposure Database(IED). In total, the new CatIQ IED 2024 includes detailed sums

The post CatIQ Issues Annual Update of Insurance Industry Exposure Database for Canada, CAD 19 trillion of Property Assets Insured appeared first on Canadian Underwriter.

IINS CIP Society Golf Tournament- Glen Arbour Prestigious Golf course NS

Get golf ready! The CIP Society and the Insurance Institute of NS invite you and your guests to our 2024 Annual Golf Tournament at beautiful Glen Arbour Golf Club Date: Monday, July 8th, 2024 Time: Registration starts at 8:00 am

The post IINS CIP Society Golf Tournament- Glen Arbour Prestigious Golf course NS appeared first on Canadian Underwriter.

IINB- CIP Society Golf Tournament 2024

SAVE THE DATE!!! Tee up and get Golf Ready! New Brunswick,27th Annual CIP Society Golf Tournament Date: Thursday, August 8th, 2024 Time: Registration starts at 11:30 am Shot Gun Start: 12:30 p.m. SHARP Location: Moncton Golf & Country Club 212

The post IINB- CIP Society Golf Tournament 2024 appeared first on Canadian Underwriter.

Auto insurance should be expensive, insurer explains

The high cost of auto insurance isn’t a mystery to brokers. But it’s as clear as mud to consumers.  “When it costs more to buy the new iPhone than it does your auto policy, we’re in a problematic situation,” said

The post Auto insurance should be expensive, insurer explains appeared first on Canadian Underwriter.

Court dismisses business owners’ COVID-19 coverage appeal

More than four years since the start of lockdowns meant to stem the spread of COVID-19, Canadian courts continue to hear cases from businesses saying those restrictions damaged their operations. And, much as was seen during the initial adjudications of

The post Court dismisses business owners’ COVID-19 coverage appeal appeared first on Canadian Underwriter.

Nova Scotia municipality passes coastal protection regulations

HALIFAX – A rural municipality on Nova Scotia’s South Shore has become the first to pass its own coastal protection regulations after the province abandoned its legislation earlier this year. The Municipality of the District of Lunenburg voted for the

The post Nova Scotia municipality passes coastal protection regulations appeared first on Canadian Underwriter.

How cyber extortion is trending for Canadian businesses

Canadian and American companies experiencing a cyber extortion event hit record numbers and unprecedented ransom demands in 2023, according to a report released last week by global brokerage Marsh. But despite cybercriminals growing bolder in their ransom demands, an increasing

The post How cyber extortion is trending for Canadian businesses appeared first on Canadian Underwriter.

What techniques help brokers serve customers?

Know your customer. For five years running, that simple technique, and the effort behind it, has been consistently ranked as effective by 80-plus per cent of Canadian Underwriter’s National Broker Survey respondents. When asked which practices have benefitted brokers’ ability

The post What techniques help brokers serve customers? appeared first on Canadian Underwriter.

Alberta Premier says no to public auto

Alberta Premier Danielle Smith said public auto insurance is not in the running as a long-term auto reform option.  That’s despite a recent Oliver Wyman report that found a public auto model would lead to the lowest premiums for Albertans.

The post Alberta Premier says no to public auto appeared first on Canadian Underwriter.

Mutuals group announces latest brokerage deal

Collectivfide Insurance Group Inc. announced Monday it has entered into a partnership stake with Utter/Morris Insurance Brokers Limited, the 12th brokerage deal since the group’s 2019 inception. Collectivfide’s shareholders represent mutual insurance companies throughout Ontario and Canada. The latest broker

The post Mutuals group announces latest brokerage deal appeared first on Canadian Underwriter.

Residents remain out as wildfire grows in Northwest Territories

FORT GOOD HOPE, NWT – A wildfire that forced the evacuation of Fort Good Hope in the Northwest Territories continues to grow but has not destroyed any structures. Fire officials say the blaze has expanded significantly in size from Monday’s

The post Residents remain out as wildfire grows in Northwest Territories appeared first on Canadian Underwriter.

DKI Canada appoints Rachel Kozak as Vice-President of National Accounts

TORONTO, ON, JUNE 18, 2024/insPRESS/– DKI Canada is thrilled to announce that Rachel Kozak has been promoted to Vice-President of National Accounts. Based out of British Columbia’s lower mainland, Rachel holds over eleven years of experience in the property and

The post DKI Canada appoints Rachel Kozak as Vice-President of National Accounts appeared first on Canadian Underwriter.

Pario’s North Vancouver Office Expands Electrical Expertise with Addition of Norman Parks

NORTH VANCOUVER, BC, JUNE 18, 2024/insPRESS/ – Pario Engineering & Environmental Sciences LP (Pario), Canada’s national provider of forensic engineering and environmental sciences services, is pleased to announce the addition of Norman Parks as Senior Electrical Forensic Safety Engineer. Norm’s

The post Pario’s North Vancouver Office Expands Electrical Expertise with Addition of Norman Parks appeared first on Canadian Underwriter.

CHES Special Risk Announces Comprehensive Mobile Equipment Insurance to Safeguard Trucks and Trailers

TORONTO, ON, JUNE 18, 2024/insPRESS/ – CHES Special Risk is pleased to present a comprehensive insurance package specifically designed to protect mobile equipment, trucks, and trailers. The MGA’s all-encompassing coverage includes Mobile Equipment Insurance, Commercial General Liability (CGL), and Office

The post CHES Special Risk Announces Comprehensive Mobile Equipment Insurance to Safeguard Trucks and Trailers appeared first on Canadian Underwriter.

How brokers can encourage adequate coverage for incensed clients

To protect their clients’ best interests, brokers may suggest more comprehensive coverage, even if it comes at a higher cost. But expect clients to see things through a different lens — price point.   Conversations between brokers and their clients can

The post How brokers can encourage adequate coverage for incensed clients appeared first on Canadian Underwriter.

Where brokerages are spending on operational improvements

When it comes to investments that strengthen their brokerages, 74% of owners tell Canadian Underwriter’s 2024 National Broker Survey that money spent on product training and education produces results. That’s a substantial jump from 66% who called the practice beneficial

The post Where brokerages are spending on operational improvements appeared first on Canadian Underwriter.

Why brokers should talk to clients about heat waves

Extreme heat is the main driver behind several climate-related perils now damaging Canadians’ properties, and things are shaping up to get worse by 2050-80, says a representative of Intact Centre. “I’m going to spend a little bit of time talking

The post Why brokers should talk to clients about heat waves appeared first on Canadian Underwriter.

ClaimsPro and WINMAR® (Canada) International, Ltd. Training Partnership

LONDON, ON, JUNE 17, 2024/insPRESS/ – WINMAR® (Canada) International, Ltd., is pleased to announce a training partnership initiative with ClaimsPro. ClaimsPro and WINMAR® (Canada) International, Ltd. are proud to announce a training partnership initiative for adjuster development. Nadine Dionne, Manager

The post ClaimsPro and WINMAR® (Canada) International, Ltd. Training Partnership appeared first on Canadian Underwriter.

Calgary declares state of local emergency amid prolonged water main repairs

CALGARY – The City of Calgary declared a state of local emergency over the city’s constrained water supply on Saturday, a day after officials revealed that work to repair a burst water main is expected to take three to five

The post Calgary declares state of local emergency amid prolonged water main repairs appeared first on Canadian Underwriter.

How to have rate conversations with customers

Every broker has fielded this phone call: “I’ve just gotten my insurance renewal. The price is way higher than last year! Get me a better price!” As the cost-of-living crisis continues to impact Canadians, it’s imperative that customers feel they

The post <span id="paidTag" class="btn btn-info btn-xs tag-label">Paid</span> How to have rate conversations with customers appeared first on Canadian Underwriter.