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CSIO’s INNOTECH API Security Working Group advances security model

TORONTO, ON, Nov. 27, 2020/insPRESS/ – CSIO’s INNOTECH API Security Working Group made great progress on advancing a central security model at its recent working session held on November 26. Representatives from six insurers and the Insurance Brokers Association of

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MKA Canada, Inc. announces Toronto Regional Manager appointment

TORONTO, ON, NOV. 27, 2020/insPRESS/ – On behalf of the Board of Directors, we are pleased to announce the promotion of Sylvia Sten to Regional Manager of our Toronto office. Barry Milliner PMP, PQS, MRICS Managing Director – Canada Since

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The financial benefits of improving diversity and inclusion

Improving diversity and inclusion (D&I) in insurance companies has a positive impact on the business above and beyond compliance and the reputation of the organization, speakers said recently at a virtual industry event. Some of the benefits include better talent

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What Ontario’s auto dealer overseer says about GAP insurance

Guarantee asset protection, or GAP insurance, can address the risk of a consumer having negative equity as a result of borrowing money to buy a car, suggests the head of the organization that regulates Ontario’s motor vehicle dealers. GAP is

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How COVID-19 workplace risk advice has evolved

As the pandemic enters its ninth month, risk managers are seeing more emphasis on the length of conversations and the importance of wearing proper masks. “The key thing now is the length of contact with somebody else. Right now, if

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The missing piece Canada’s newest engineering player sees in insurance

There’s a need for experts capable to handle complex and large loss investigations and provide unbiased views, says the Canadian head of global forensic engineering firm Haag, which has opened up shop in Canada. The Dallas, Tx.-based company expanded north

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Ontario moves to cap delivery app fees in regions where indoor dining banned

TORONTO – Ontario is set to cap the fees third-party delivery apps impose on restaurants in regions where indoor dining is prohibited, in a bid to protect what profits restaurants can still make during the COVID-19 pandemic. The Progressive Conservative

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Applied Systems Presents Strategic Priorities for Enhancing Broker Distribution Channel to CSIO Board of Directors

TORONTO, ON, NOV. 26, 2020/insPRESS/ – Applied Systems attended CSIO’s recent Board of Directors meeting, held virtually on November 24. The Applied team presented its strategy on digital priorities to strengthen the broker distribution channel and improve the customer experience.

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Insurance Institute – At the Forefront: The challenges and opportunities of Facility Association

Most of us who have dealt within the auto insurance space, either as brokers, underwriters or claims personnel have heard of the Facility Association (FA) and its unofficial title as the ‘insurer of last resort’. But have you ever wondered

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Insurance Institute- We’ve got talent: virtual variety show

Our industry is full of incredible talent so join us this winter to watch or share talent* at our first-ever Virtual Variety Show in support of the Daily Bread Food Bank. From comedians, to musicians, to singers, to dancers, to

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AXA XL names new chief agent

Glen Hopkinson is now interim country manager in Canada for AXA XL Insurance. Urs Uhlmann had been AXA XL’s Canadian country manager from 2018 until this past October. On his LinkedIn profile, Uhlmann reports he is now “open for exciting

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On the hunt for talent? Try looking in these places

If that restaurant server’s customer service stood out to you, maybe they’d be successful working in insurance. That’s one suggestion a brokerage leader gave at a recent convention as a way to find talent from other industries to fill needs

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A sneak peek at the new brand for La Capitale/SSQ

The new name of the mutual insurer formed through the merger of La Capitale and SSQ Insurance will not use either of the existing monikers, an executive for the Quebec City-based firm suggested Tuesday. “In 2020, we started working on

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The case for using data for diversity and inclusion in senior ranks

Insurance companies are used to collecting data, but they need to do a better job of using data around race and gender to build diversity and inclusion in their senior ranks, speakers said Tuesday at KPMG’s 2020 Insurance Conference. Insurers

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Central Labrador snowfall breaks one record, nearly smashes a second

HAPPY VALLEY-GOOSE BAY, N.L. – A two-day snowstorm that began Monday has buried central Labrador under a record-setting blanket of snow. Environment Canada meteorologist David Neil said today the 75 centimetres of snow covering Happy Valley-Goose Bay is the second-largest

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On the move – the future of Mobility in an ever-changing world

Emerging technologies and the COVID-19 pandemic have propelled the need for carriers to develop new ways of insuring the future of transportation. COVID-19, in particular, has highlighted how transportation and mobility patterns can change in an instant. For example, as

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Cyber insurance: Most frequent and costly claims revealed

External attacks on companies result in the most expensive cyber insurance losses, but internal failures like employee mistakes and technical problems are the most frequent generator of claims by number (albeit with a lower financial impact), a new report says.

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What can happen if cargo and business interruption insurer file separate subrogated claims

Two subrogated commercial claims, for a total of about $1.5 million, may be headed to trial in Ontario. Among the issues are how Ontario’s Carriage of Goods Regulation applies to goods going in and out of province, and whether a

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IBAO’s stance on electronic termination of coverage

Insurers should be allowed to terminate auto policies electronically if consumers consent, the Insurance Brokers Association of Ontario’s CEO says. In its budget document released Nov. 5, the Ontario government said the next phase of its previously-announced “blueprint” for auto

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COVID-19 doesn’t mean putting your career on hold: Insurer exec

The global COVID-19 pandemic has changed the way people work and learn but similar to how brokerages and insurance companies continued to operate in a new environment, learning and growth opportunities shouldn’t have to stop, said the leader of an

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‘Nasty day’ in Labrador as blizzard dumps 63 cm of snow – and counting

HAPPY VALLEY-GOOSE BAY, N.L. – People in parts of Labrador are facing a few tough shifts of snow shovelling. As a blizzard rips across much of Labrador today, Environment Canada meteorologist David Neil says Happy Valley-Goose Bay was leading the

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Jean-Charles Cormier joins EFI Global as senior project manager in Moncton, New Brunswick

MONCTON, NB, NOV. 24, 2020/insPRESS/ – EFI Global, a leading full-service international consulting firm specializing in forensic engineering, environmental, fire investigation and specialty consulting services, has appointed industry expert Jean-Charles (JC) Cormier to the role of senior project manager in

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FirstOnSite Restoration grows presence in Alberta and Saskatchewan with acquisition of Spectrum Restoration

MISSISSAUGA, ON, NOV. 24, 2020/insPRESS/ – FirstOnSite Restoration, Canada’s leading independent disaster restoration services provider, has strengthened its presence in Alberta and Saskatchewan with the signing of an agreement to acquire Spectrum Restoration, a family run business since 2006. Spectrum

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How this mutual insurer eliminated phone tag

Artificial intelligence is being used now to support human staff with text messaging being a prime example, an Ontario mutual CEO says. “We are seeing a reduction in cycle times that we have now eliminated that dreaded phone tag that

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The Alberta hail cat has not stopped biting

Insurers are still receiving new claims from the June 2020 Alberta hail storm that is estimated to have cost the industry more than $1 billion. “We are actually still seeing some new losses reported from the June storm today,” said

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Will Alberta move to a pure no-fault auto insurance system?

An Alberta auto insurance advisory committee has recommended the province move to a pure no-fault system delivered by private insurers, a change that the Insurance Bureau of Canada (IBC) does not feel would be in the best interest of drivers.

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Has the pandemic changed how brokers think about specialization?

With the global COVID-19 pandemic affecting specific sectors harder than others, brokers may see the value in the diversification of their offerings so as to not have their business depend on the success of one sector, says one broker leader.

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Loblaw to test autonomous delivery vehicles in Greater Toronto Area in January

TORONTO – Loblaw Companies Ltd. has signed a partnership deal with technology company Gatik to test autonomous delivery vehicles in Toronto starting in January. Under the multi-year agreement, Gatik will transport goods from an automated picking facility to retail locations

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Drastic Times and Drastic Measures: Keeping Businesses Running during the Age of the Coronavirus

The COVID-19 virus has had a tremendous global impact. Throughout the world we’ve witnessed international borders shutting down to visitors, businesses ceasing operations and a significant hit to the economy. Some businesses have managed to maintain operations through remote working

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Transforming Commercial Underwriting Through Technology

Commercial Underwriting is both a craft and a science. Expertise and intuition combine to determine the price and terms of a contract. The limitations of this approach – significant key man/woman risk, limited knowledge transfer, high costs – shape the practices

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