Overview

Are you an insurance professional looking for an exciting opportunity to become a valued member of a dynamic team?  Your search ends here!  We are an independent, family and locally-owned insurance brokerage that challenges, guides, inspires, rewards and empowers our employees who are passionate about the work they do, the exceptional service they provide, and the future of our company.

Role Accountabilities and Responsibilities:

  • Providing exceptional customer service, advice, recommendations, and counselling to each client’s unique insurance needs and exposures.
  • Ability to maintain customer service standards, follow procedures and protocols in a fast-paced work environment.
  • Ensure all customer data and conversations is entered and maintained in client management system in an accurate and timely manner.
  • Answering client inquiries regarding coverage, making appropriate recommendations on policy changes and associated risk management subjects.
  • Maintaining professionalism and a ‘can-do’ attitude in problem-solving and solution-finding with clients and co-workers.
  • Processing policy changes, taking claims information from clients and monitoring accounts receivables.
  • Reviewing renewal letters, documents and endorsements for accuracy.

Skills and Qualifications:

  • MUST hold a RIBO License in good standing
  • Minimum of 2 years Personal Lines experience
  • Strong customer service, organization, and communication skills
  • Attention to detail and accuracy while multi-tasking
  • Able to work independently, and as part of a team
  • Positive attitude, outgoing personality, effective listening and problem-solving skills
  • Sig XP experience would be a great asset

What we offer:

  • Competitve salary and bonus program
  • Group Benefits
  • Paid Parking
  • Strong Team Environment and fun team-building events
  • Education Reimbursement for industry-related courses

Please apply via e-mail to eheine@robertsonhall.com

We care! Our tradition is service. It’s part of who we are and have been since 1972.

We thank all interested candidates however only those selected for an interview will be contacted.