InsuranceHires

Overview

Position Overview:

·       Deliver excellent service by responding to all client inquiries accurately and efficiently

·       Providing effective customer service of assigned Personal Lines accounts

·       Processing policy changes for our customers

·       Providing support to customers by answering policy coverage and payment questions

·       Ability to up-sell and cross sell on new products

·       Reviewing renewals for accuracy and shopping on the insured’s behalf

·       Building relationships in a dynamic culture with insurers and underwriters

·       Empowerment do the right thing in getting the job done

·       Create a positive client experience by understanding and meeting the customers’ needs

·       Contribute to team success by consistently leveraging knowledge and sharing best practices

Requirements:

·       1-3 years of personal lines insurance experience

·       Experience with TAM and insurance company portal

·       RIBO licensed with consideration given to candidates with underwriting or insurer experience

·       Excellent verbal and written communication in providing world class customer service

·       Excellent time management skills with the ability to multi-task and grasp new concepts

·       Excellent computer, keyboarding skills and familiarity with Microsoft Office software