InsuranceHires

Overview

Our client an independent commercial insurance broker specializing in the provision of risk consulting and commercial (marine and non-marine) insurance solutions, products and services. Their network of offices spans thirty countries, from where they deploy insurance, claims and risk management specialists serving customers in all industry sectors throughout all the major economies.

Our client offers:

– Opportunity to personally grow & learn within the Insurance industry

– Compensation package competitive with the marketplace

– Variable benefits package based on individual needs

– RRSP matching program

– Flexible hybrid work model

– Tuition reimbursement for relevant courses & designations

– On-site fitness facility

– Floater days in addition to vacation days

Job Summary:

Reporting to the Commercial Lines Manager, the candidate is a member of the Customer Service team and is responsible for servicing clients within the commercial lines division. This individual should be highly motivated; detail oriented and maintains strong communication and relationship building skills.

You will be responsible for the following on a daily basis:

– File creation, organization of client documentation and updating Client activity logs

– Track and follow up Policy Documents to ensure received in a timely manner

– Preparation of all client facing documentation including invoices, letters, policy documents, certificates of insurance

– Administration of the client renewal process

– Work closely with the Account Executive to service & manage all day to day activity

– Account service co-ordination including review of documentation for routine policy changes, additions, deletions, renewals or cancellations

– Research and investigate information to enable strategic decision making for the client

– Market risks alongside the Account Executive for coverage placement

– Placement of small business accounts

– Participate in meetings, conferences and project team activities

– Communication with insurers as required to support the brokering function

– Other duties that may be assigned from time to time

Experience Required:

– Minimum 3 years in a brokerage as an Account Manager/Customer Service Rep; knowledge of most major markets

– RIBO Licence required

– EPIC Experience preferred

– University or College Degree/Diploma an asset

– CAIB, CIP, CRM or equivalent (or working towards) an asset

Knowledge/Skills Required:

Understanding of the Property and Casualty insurance market; strong business acumen; high degree of professionalism; detail oriented; positive team player