Our client is one of the largest publicly held personal lines insurance company in North America. They offer car insurance, home, property, condo and renters insurance, plus insurance for recreational vehicles like motorcycles, boats and more. Come join this outstanding employer for a secure career and advancement.
Role Designation – Home-Based
Interpret insurance policy wording, determine policy coverages, and set reserves
Investigate, negotiate, and settle accident benefit claims of moderate to high complexity by telephone, in person and/ or by written correspondence;
Comply with best practices as set out in Company policies and procedures;
Adhere to legislative and regulatory requirements;
Ensure files are thoroughly documented;
Settlement of claims within personal authority and follow company guidelines on claims exceeding personal authority;
Set and define customer service expectations;
Take ownership and accountability to solve customer problems;
Maintain a caseload reflective of a Senior Claim Advisor, Accident Benefits;
Communicate and interact with claimants, vendor, medical professionals, lawyers in a professional manner;
Work collaboratively with a team of Accident Benefit Adjusters and Claims Assistants;
Other tasks assigned by Manager.
Post-secondary education is preferred
Minimum of 1-2 years relevant Accident Benefits experience outside the MIG;
Completion of CIP designation or desire to pursue is preferred;
Prior insurance experience and knowledge in injury claims, medical rehabilitation concepts, and medical terminology is preferred;
Strong time management and organizational skills as well as the ability to work in a fast-paced environment;
Strong critical thinking skills to identify strengths and weaknesses of claim;
Strong written and verbal communication skills with a commitment to providing outstanding customer service;
Ability to work independently and as part of a collaborative team environment.
About Insurance Career Network Inc.
Insurance Career Network is a recruitment firm focused exclusively on the insurance industry. Our relationships, knowledge and leading experience enable us to connect leading insurers, brokerage firm and independent adjusting firms with the most talented candidates for each role.
Since 1991, we have been building and nurturing relationships and with over 13,000 registered candidates, we can tap into our highly technical experience for our clients. Our recruiters come directly from insurance related positions and bring a wealth of knowledge to each recruitment assignment.
TO APPLY: Register and submit your resume through this site or email your resume to firstname.lastname@example.org or call Francis for more information 416 703-5120 x200.