Overview

Our client has been meeting the needs of the Canadians Insurance marketplace since 1981. The management team has over 100 years of combined insurance experience. Their team is committed to offering excellent and courteous relational service to all of their clients at competitive pricing.

Position Summary

We are looking for a highly motivated individual to assume the role of Service Specialist. The successful candidate is a positive team player, who is able to communicate effectively with internal and external clients. You possess exceptional time management skills and excel in a fast-paced environment. You are empathetic and have excellent listening skills which enable you to deliver brilliant customer service.

What you’ll do in the role

You will ensure prompt and efficient resolution to customer inquiries
Periodically attend to walk-in customers
Maintain your RIBO license, and any other provincial licenses you may carry
Create a positive client experience by understanding and meeting the customers’ needs
Contribute to team success by consistently leveraging expectations and best practices

What you’ll need

We’re looking for people to add to our team of Insurance Professionals who have a passion for customer service and who aim to deliver their best every day!
3 years plus customer service experience in the Insurance industry is required
Knowledge of Power broker or any other Broker system
Knowledge of Insurance company portals is an asset but not required.
RIBO license preferred but will consider candidates who are OTL licensed.
Bilingual in English and French is considered to be an asset

What you’ll receive

A market-leading competitive compensation package and bonus, flexible benefits, and pension plan.
Best-in-class vacation policy that includes paid volunteer, parental leave top-up programs and personal leave days.
Strong learning culture with a focus on overall development, internal mobility and career advancement.
Tuition reimbursement program.
A culture that celebrates diversity and inclusion, with a strong focus on community and corporate social responsibility.

About Insurance Career Network Inc.

Insurance Career Network is a recruitment firm focused exclusively on the insurance industry.  Our relationships, knowledge and leading experience enable us to connect leading insurers, brokerage firm and independent adjusting firms with the most talented candidates for each role.
Since 1991, we have been building and nurturing relationships and with over 13,000 registered candidates, we can tap into our highly technical experience for our clients.  Our recruiters come directly from insurance related positions and bring a wealth of knowledge to each recruitment assignment.

TO APPLY:  Register and submit your resume through this site or email your resume to francis@insurancecareernet.com or call Francis for more information 416 703-5120 x200.