We are currently seeking an organized, detail oriented Account Manager to work within our Commercial department at our Downtown                           Toronto- Liberty Village office.

Key responsibilities include but are not limited to:
o Working directly with Producers and Insurance companies for the day to day servicing of commercial insurance accounts.
o Processing all policy changes, reviewing all new policies and endorsements to confirm accuracy and forwarding to clients.
o Completing renewal reviews and re-marketing policies as required.
o Maintain professional relationships with Insurers and underwriters
o Claims reporting on behalf of the client
o Responsible for the review of commercial client renewals
o Responsible for accuracy of policy documents and timely delivery of renewals
o Provide customer service which includes endorsements, cancellations, billing, insurance contracts, certificates, binders, statement of values, quoting, cross-selling, up-selling and general inquiries including phone calls and emails
o Review customer’s current coverage and assess whether coverage is sufficient or not
o Provide recommendations to customer if necessary to improve the overall product value

o 5 years of commercial experience. RIBO license will be a condition of employment, but will consider candidates with underwriting or insurer experience.
o Proven customer service skills
o Excellent communications skills
o Sound working knowledge of commercial products and wordings
o Ability to work with little supervision
o Strong organizational and time management skills
o Excellent organizational, interpersonal, written, and oral communication skills
o Candidate must be comfortable in a technology dependent environment.
o Professional, friendly and respectful in all interactions with company partners and colleagues


About KASE Insurance Inc

KASE Insurance Div. of Lyon & Butler Insurance Brokers Ltd.  are a specialist commercial insurance broker, and the reputable partner of choice for clients ranging from a sole trader or small professional firm, to manufacturers and contractors with revenues in excess of $50m. We cover all your needs, including Commercial General Liability, Bonding & Surety, Group Benefits, and Corporate Financial Services. We work with newly formed enterprises to publicly listed companies, and our experience crosses many industries including Construction & Bonding, Tech & Media, Professional Services, and Manufacturing.