Our client is a growing and innovative brokerage seeking an energetic and motivated Account Manager Assistant to join their team.

As part of our Commercial Lines Team, your goal is to provide an exceptional customer service experience. You will demonstrate a strong commitment to providing excellent customer service and building our brand.


To perform administrative duties in support of the Commercial Insurance Department. This includes:
Uploading client information through our Broker Management System or through company portals
Updating client files in our Broker Management System
Assisting Account Managers/Account Executives in processing and reviewing applications, renewals, endorsement changes, cancellations and the re-marketing of clients
Handling various letters for Account Managers/Account Executives including claims and payments
Acting as a liaison between the client and insurers, following up on missing information, discussing underwriting concerns, and providing sound underwriting advice
Invoicing, collecting payments, and reconciling accounts
Updating and maintaining bordereau (Excel spreadsheets)
Performing additional administrative duties for the commercial insurance team (e.g., issuing documents)

To demonstrate excellence in:
Time management and attention to detail
Multi-tasking in a high transaction volume environment
The use of Microsoft Office and The Agency Manager (TAM) application from Applied Systems
To act as a positive, supportive and encouraging member of and contributor to the Commercial Insurance team. To proactively make suggestions as to how the department can serve customers better, advise them more effectively, and become more proficient.


College Diploma, University Degree or equivalent experience an asset
Existing underwriting, broker management system, and insurer portal experience an asset
Strong computer and Microsoft Office skills
A team player, willing and able to adapt to change
Excellent interpersonal and communication skills with a strong attention to detail
Ability to deal with people sensitively, tactfully, and professionally at all times
Familiarity with insurance regulations
Professional appearance and manners

About Insurance Career Network

Insurance Career Network is a recruitment firm focused exclusively on the insurance industry.  Our relationships, knowledge and leading experience enable us to connect leading insurers, brokerage firm and independent adjusting firms with the most talented candidates for each role.
Since 1991, we have been building and nurturing relationships and with over 13,000 registered candidates, we can tap into our highly technical experience for our clients.  Our recruiters come directly from insurance related positions and bring a wealth of knowledge to each recruitment assignment.

Register and submit your resume through this site or call Francis for more information 416 703-5120.