Personal Lines Customer Service Representative – Ajax
Duties and Responsibilities

Incoming/outgoing calls for internal and external clients.

Incoming mail and courier from clients, companies, mortgage holders and lawyers.

Correcting endorsements.

Contacting clients on recommended re-market of renewals.

Taking, reporting and follow up for claims.

Outbound calls for renewals and Portfolio transfers.

Overall management of customers’ insurance portfolio.

Any other responsibilities or duties as allocated by management


High School Diploma

General Insurance License through RIBO

Knowledge, Skills and Abilities

3+ Years’ experience working as a Personal Lines CSR

Excellent interpersonal and active listening skills

Exceptionally detail oriented and thorough

Team oriented and ability to multi-task

Any Broker System experience and insurance related software & Computer literate

About Insurance Career Network

Insurance Career Network is a recruitment firm focused exclusively on the insurance industry.  Our relationships, knowledge and leading experience enable us to connect leading insurers, brokerage firm and independent adjusting firms with the most talented candidates for each role.

Since 1991, we have been building and nurturing relationships and with over 13,000 registered candidates, we can tap into our highly technical experience for our clients.  Our recruiters come directly from insurance related positions and bring a wealth of knowledge to each recruitment assignment.


Register and submit your resume through this site or call Francis for more information 416 703-5120.